Pay Rate: $54
Location: Toronto ON
Job Type: Contract
Our client, a Top 5 Bank in Canada is looking to hire a Business Process Consultant  to their team for an initial 12 months of contract which is renewable. This role is currently hybrid, 1-2 days a week in office in Toronto.
 
Responsibilities Include:
  • Document process requirements and assist in researching viable solutions, making recommendations for process enhancements based on findings.
  • Identify areas for improvement and collaborate with stakeholders to enhance quality, client satisfaction, and cost performance.
  • Identify gaps in processes and implement strategies to improve quality, client satisfaction, and cost performance. Maintain and document IAM processes, applying Information Security standards and guidelines.
  • Proactively contribute to governance initiatives, providing technical and business advice. Assist in the development of governance and risk-related company policies.
  • Design process map documentation using Visio, incorporating actions and utilizing swim lane concepts.
  • Develop RACI (Responsible, Accountable, Consulted, and Informed) matrices and facilitate discussions to determine role ownership.
  • Utilize project management skills, including experience with Jira and waterfall methodology, to manage initiatives effectively.

Qualifications: 

Must Have Skills:
  • 3+ years of hands-on experience as a Business Process Analyst, with proficiency in process mapping.
  • 1-2 years of experience with Visio for process documentation.
  • Proficient in Excel, including pivot tables.
  • Engineering Degree or similar qualification.

Nice-To-Have Skills:
  • Financial industry (FI) experience, particularly strong.
  • Familiarity with SailPoint or similar IAM systems.
  • Agile methodology experience.
  • Six Sigma certification with a background in engineering.
  • Knowledge of Identity and Access Management principles.

If you are qualified and interested in discussing this role in more detail, please submit your resume to Navneet Kaur at nkaur@ifgpr.com. For other opportunities please visit www.ifg-global.com.
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