Pay Rate: $54
Location: Toronto ON
Job Type: Contract
Responsibilities Include:
- Document process requirements and assist in researching viable solutions, making recommendations for process enhancements based on findings.
- Identify areas for improvement and collaborate with stakeholders to enhance quality, client satisfaction, and cost performance.
- Identify gaps in processes and implement strategies to improve quality, client satisfaction, and cost performance. Maintain and document IAM processes, applying Information Security standards and guidelines.
- Proactively contribute to governance initiatives, providing technical and business advice. Assist in the development of governance and risk-related company policies.
- Design process map documentation using Visio, incorporating actions and utilizing swim lane concepts.
- Develop RACI (Responsible, Accountable, Consulted, and Informed) matrices and facilitate discussions to determine role ownership.
- Utilize project management skills, including experience with Jira and waterfall methodology, to manage initiatives effectively.
Qualifications:
Must Have Skills:
- 3+ years of hands-on experience as a Business Process Analyst, with proficiency in process mapping.
- 1-2 years of experience with Visio for process documentation.
- Proficient in Excel, including pivot tables.
- Engineering Degree or similar qualification.
Nice-To-Have Skills:
- Financial industry (FI) experience, particularly strong.
- Familiarity with SailPoint or similar IAM systems.
- Agile methodology experience.
- Six Sigma certification with a background in engineering.
- Knowledge of Identity and Access Management principles.
If you are qualified and interested in discussing this role in more detail, please submit your resume to Navneet Kaur at nkaur@ifgpr.com. For other opportunities please visit www.ifg-global.com.
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