Pay Rate: $54
Location: Toronto ON
Job Type: Contract
Our client, a Top 5 Bank in Canada is looking to hire a Business Process Consultant  to their team for an initial 12 months of contract which is renewable. This role is currently hybrid, 1-2 days a week in office in Toronto.
Responsibilities Include:
  • Document process requirements and assist in researching viable solutions, making recommendations for process enhancements based on findings.
  • Identify areas for improvement and collaborate with stakeholders to enhance quality, client satisfaction, and cost performance.
  • Identify gaps in processes and implement strategies to improve quality, client satisfaction, and cost performance. Maintain and document IAM processes, applying Information Security standards and guidelines.
  • Proactively contribute to governance initiatives, providing technical and business advice. Assist in the development of governance and risk-related company policies.
  • Design process map documentation using Visio, incorporating actions and utilizing swim lane concepts.
  • Develop RACI (Responsible, Accountable, Consulted, and Informed) matrices and facilitate discussions to determine role ownership.
  • Utilize project management skills, including experience with Jira and waterfall methodology, to manage initiatives effectively.


Must Have Skills:
  • 3+ years of hands-on experience as a Business Process Analyst, with proficiency in process mapping.
  • 1-2 years of experience with Visio for process documentation.
  • Proficient in Excel, including pivot tables.
  • Engineering Degree or similar qualification.

Nice-To-Have Skills:
  • Financial industry (FI) experience, particularly strong.
  • Familiarity with SailPoint or similar IAM systems.
  • Agile methodology experience.
  • Six Sigma certification with a background in engineering.
  • Knowledge of Identity and Access Management principles.

If you are qualified and interested in discussing this role in more detail, please submit your resume to Navneet Kaur at For other opportunities please visit