Training Advisor

Our client, a top 5 bank in Canada is looking to hire a Training Advisor in their team for an initial 6-month contract. This role is twice a week in office in downtown Toronto.

Responsibilities Include:

• Support end-user on completing system-specific steps,
• Monitor, evaluate and record training activities and program effectiveness.
• Facilitate instructor-led sessions on the new platform
• Develop and organize training materials that include procedures, work instructions, business process overviews, and other visual aids
• Present information using a variety of instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, videos and lectures.
• Coordinate with functional subject matter experts to develop training content.
• Assists with training assessment activities through surveys, interviews with employees, focus groups or consultation with managers.

Qualifications:

• 3+ years related training facilitation and training development experience
• 2+ years of experience with CRM systems (eg. Salesforce, SAP, nCino)
• Previous experience in financial/banking industry
• 2+ years of experience with Customer Support
• Experience with Articulate Storyline (or similar) an asset
• SharePoint experience.
• Banking Credit knowledge.

If you are interested & qualified for this opportunity, please send your updated resume in MS Word format to priyanka2@ifgpr.com If this is not the right opportunity for you, let's connect and I can share with you how IFG can help advance your career!  For other opportunities please visit www.ifg-global.com today! #VMS