Shared Services Specialist

IFG Pittsburgh is actively recruiting a Shared Services Specialist responsible for performing full cycle of customer invoicing, billing, and cash applications to ensure accurate and timely financial transactions. The position works closely with Sales, Project Management, and Operations to resolve billing discrepancies, apply customer payments, and maintain accurate records of customer balances. The role also performs collections by monitoring aging reports, following up on past-due invoices, and maintaining professional communication with customers to resolve payment issues. In addition, the position supports accounts payable functions, including processing high-volume vendor invoices, performing three-way matching, and preparing weekly payment runs through the ERP system.

Responsibilities of the Shared Services Specialist

• Generate and distribute customer invoices based on contract terms and shipment milestones.
• Coordinate with Sales, Project Management, and Operations to investigate and resolve billing discrepancies.
• Post and apply customer payments (ACH, wire, check, and credit card) to the correct accounts.
• Reconcile payments to open invoices, resolve unapplied cash, and maintain accurate customer balance records.
• Monitor aging reports and follow up with customers on past-due invoices.
• Communicate professionally with customers to resolve payment issues and account discrepancies.
• Partner with Sales and Finance to address disputes while maintaining strong customer relationships and documenting collection activity.
• Process high-volume vendor invoices accurately and perform three-way matching with purchase orders and receiving documentation.
• Review, code, and enter invoices into the ERP system while ensuring approvals and policy compliance.
• Assist with weekly payment runs (ACH, wire, checks) and maintain vendor relationships by responding to inquiries and reconciling vendor statements.

• 5+ years of accounts receivable and accounts payable experience
• Experience with ERP systems. 
• Experience working with purchase order-driven environments.
• Understanding of three-way match processes and vendor reconciliation.
• Strong attention to detail and ability to manage multiple priorities.
• Proficiency in Microsoft Excel and Microsoft Office.
• Strong organizational, communication, and problem-solving skills.

If you are qualified and interested in this opportunity, please contact your IFG Partner or Dave Lozecki at 412-539-1434 x232 for additional details and confidential consideration. Additional opportunities can be viewed at www.IFG-Global.com.

ABOUT IFG

IFG is a specialized firm focused on Finance, Accounting, Audit and Tax recruiting and staffing since 2005.  We understand that our clients require qualified, experienced professionals for permanent/full-time opportunities, as well as, staffing for the execution of "just-in-time", short term special projects and interim/transitional staffing challenges.  We place tremendous value on understanding the unique strengths and desires of the professionals we partner with and the specific needs and requirements of our clients who have trusted us with their human capital recruiting.