Sales Support Specialist

Our client, a Top 5 Bank in Canada is looking to hire a Sales Support Specialist  to their team for an initial 12 month contract which is renewable. This role is completely remote within Canada.
Responsibilities:

• Conducts in-depth interviews encompassing lifestyle and medical questions, to facilitate the underwriting process for clients who have applied for individual insurance (i.e: Life Insurance, Critical Illness Insurance)
• Utilizes excellent interpersonal skills and an ability to probe tactfully when eliciting personal and medical information
• Demonstrates exceptional attention to detail and active listening skills
• Manages workload efficiently with the use of excellent organization and time-management skills
• Respects the confidentiality of sensitive and private information.
• Addresses customers' concerns in a professional and knowledgeable manner

Requirements:

• Medical knowledge (e.g., dental assistant, nursing, recent graduates in health sciences).
• High accuracy and attention to detail in a fast-paced environment.
• Bilingual in English and French, with excellent communication skills.
• Experience in customer service and strong technical aptitude.
• Reliable high-speed internet for remote work.

If you are qualified and interested in discussing this role in more detail, please submit your resume to Navneet Kaur at nkaur@ifgpr.com
For other opportunities please visit www.ifg-global.com

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