Pay Rate: $83
Location: Toronto ON
Job Type: Contract
Our client, a top banking client in Canada is looking to hire Policy and Procedures Documentation/Writer for their team with a contract for 6 Months with potential extension or conversion to Permanent based on performance. Hybrid - 2 days in Toronto Office.

Day to Day Responsibilities:
  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Prepares high-quality, timely and accurate reporting related to policy management. Accountable for all status and risk/issues reporting, decision collection, change analysis, and document updates.
  • Oversees all U.S. Policy Addendums owned by GTA U.S. from a content point of view. Examples of responsibilities include:
  • Authoring of new U.S. Addendums based on input from U.S. policy owners
  • Reviewing and updating content related to existing Addendums as they are being renewed
  • Ensuring compliance and consistency of all policy documents with FFEIC guidelines
  • Active monitoring of renewals and material changes of Global policies which might trigger changes to U.S. Addendums
  • Acting as Policy SME within the department and conducting policy writing training and workshops for all policy owners
  • Serving as liaison between GTA U.S. and U.S. Risk Governance and Policy ("USRGaP") group, representing GTA U.S. in all workshops and decision-making processes at the SBUS level
  • Understands, articulates and implements policies and procedures within the team and establishes new and/or updated processes, goals, scope and/or tooling
  • Creates and maintains the inventory of all global policies applicable to U.S. Technology activities:
  • Monitor policy changes
  • Identify new SBUS Addendums needs
  • Manage the annual U.S. addendum renewal and approval process in the Clausematch system
  • Assist owners in dissemination and evidence keeping process
  • Produce adoption, review and approval reports as required
  • Provide Impact Analysis of changes to existing documents
  • Understands how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of his/her respective areas in accordance with bank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Candidate Requirements/Must Have Skills:
  • 10+ years of experience in technical (Policy & Procedures) writing in the Information Technology space
  • Bachelor's degree and/or extensive relevant experience
  • Experience in preparing policy and process documentation
  • Experience in preparing Standard Operating Procedure documentation
  • Proficient in MS-Office productivity applications (including SharePoint and Microsoft Teams)

Nice-To-Have Skills:
  • Knowledge in IT Asset Management and Decommissioning

Soft Skills:
  • Excellent verbal and written communications skills
  • Champions a high-performance environment and contributes to an inclusive work environment.
  • Demonstrated expertise
  • Ability to manage multiple and complex projects / initiatives
  • Awareness of multiple mandates in developing product / product delivery

If you are interested in hearing more about this role, please send your updated resume in MS Word format to Fouzan@ifgpr.com and mention the " Policy and Procedures Documentation/Writer" in the subject line.
Other roles can be viewed at www.ifg-global.com
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