Pay Rate: $45
Location: Toronto ON
Job Type: Contract
Location: Hybrid (2 days/week in office)
Duration: 6 months
Job Summary:
We are looking for a hands-on Collections Manager to cover a maternity leave for a 6-month contract. This role is focused on people management, daily oversight, and ensuring timely collections and cash application activities. The ideal candidate is detail-oriented and thrives in a role where proactive follow-up and team accountability are key to success.
Key Responsibilities:
- Manage a team of 10 cash applicators and credit collectors, ensuring daily tasks are completed and collections are on track.
- Oversee and track collection activities, follow-ups, write-offs, and escalations.
- Maintain and review daily checklists to ensure accurate execution of tasks.
- Monitor and forecast incoming cash based on collection performance.
- Review and support journal entries related to cash application.
- Ensure adherence to internal processes and timelines.
- Provide regular reporting and updates to leadership on collection status and forecast variances.
- Proven experience in collections, cash application, and people management.
- Strong understanding of journal entries and accounting processes related to cash flow.
- Exceptional attention to detail and ability to manage multiple priorities.
- Excellent organizational and communication skills.
- Comfortable with a hands-on, detail-oriented management approach.