Community Manager – Social Media (Contract)

Our client, a large enterprise organization, is seeking a Community Manager for a 12-month contract opportunity, with strong potential for extension and conversion to full-time.
This is a hybrid role requiring onsite presence 2-3 days per week at a downtown Toronto office. The role focuses on building and engaging online communities across social media platforms, supporting brand growth and customer engagement initiatives.

The Key Responsibilities include the following; 

• Publish and manage content across social media platforms, ensuring alignment with brand voice
• Monitor and respond to comments, messages, and interactions in a timely and engaging manner
• Proactively engage with audiences and participate in relevant online conversations
• Build and nurture relationships with followers, advocates, and influencers
• Support community-building initiatives such as campaigns, contests, and online events
• Analyze engagement metrics and optimize content and outreach strategies
• Collaborate with internal teams to support audience growth and campaign effectiveness
• Develop compelling copy tailored to different platforms and audience segments

The Must-Have Requirements include the following; 

• 2-3 years of experience in community management or social media roles
• Proven experience building and engaging online communities
• Strong copywriting and communication skills
• Experience with social media management and analytics tools (e.g., Hootsuite, Sprinklr)
• Ability to analyze engagement data and optimize strategies accordingly

The Nice-to-Have's include the following; 

• Experience with content strategy and digital marketing planning
• Agency experience
• French language skills
• Understanding of regional markets (e.g., Quebec)

If you are interested & qualified for this opportunity, please send your updated resume in MS Word format to fouzan@ifgpr.com.  

or other opportunities please visit www.ifg-global.com today!