Pay Rate: $50
Location: Toronto ON
Job Type: Contract
Our client, a Top 5 Bank in Canada is looking to hire a Change Manager to their team for an initial 9 month contract. This role is currently hybrid in Toronto.

Responsibilities Include:
  • Update procedures for Estate Settlement System integration.
  • Enhance Centralized Admin/TAG/Middle Office procedures and process flow.
  • Review and update Middle Office job descriptions.
  • Draft Service Level Agreements (SLAs) for Middle Office.
  • Support field users during system implementation.
  • Provide post-rollout support for Estate Settlement System.
  • Lead change management initiatives with KPI focus.
  • Collaborating with the Training Design Specialists.
Qualifications
  • 4+ years of change management, communication, and training experience.
  • 4+ years of experience planning and executing change initiatives.
  • Strong knowledge of the project management framework.
  • Proficiency in Microsoft Office Suite (Word, Excel, Access, and PowerPoint).
  • Previous exposure to the banking industry/financial services, preferably in the Estate & Trust Industry is nice to have

If you are qualified and interested in discussing this role in more detail, please submit your resume to nkaur@ifgpr.com.