Pay Rate: $45
Location: Toronto ON
Job Type: Contract
Our client, a top 5 bank in Canada is looking to hire a Business Process Consultant on an 8-month contract role. The successful candidate will facilitate process workshops and document information collected using process maps and other supporting documents. You will be managing process changes, leading process redesign workshops, and manage process library. This position is 1-2 days per week in office.
You will be responsible for the following duties:
  • Understanding Requirements - Document process requirements. Assist with the Research of viable solutions and make recommendations in developing enhancements to the process based on findings.
  • Process Improvement - Help identify areas of improvements and work with the stakeholders to improve quality, client satisfaction and cost performance.
  • Analysis & Recommendations - Help identify gaps to improve quality, client satisfaction and cost performance. Maintain and document IAM processes; apply Information Security standards and guidelines as they relate to IAM processes.
  • Governance support - Proactively contribute to governance initiatives, providing technical and business advice, as well as insight on management processes. Contribute to the development of governance and risk-related company policies.
  • Design Process Map documentation utilizing Visio to incorporate actions.
  • Develop RACI. Facilitate discussions to determine ownership of role.
  • Incorporate swim lane concepts into process map work.
  • Ability to prepare PowerPoint presentation to organize key messages and at times updates to leadership.
  • Working in both Jira, and waterfall methodology.
  • 1 - 2 years of hands-on experience as a Business Process Analyst (Process Mapping experience).
  • Visio experience.
  • Understanding of how to solve technology problems - no need for infosec background.
Nice-To-Have Skills:
  • FI experience is helpful.
  • SailPoint experience or knowledge.
  • Able to tell a story via PowerPoint for executives.
  • Engineering background.
If you are interested in this opportunity, kindly send your resume in MS Word format to today!