Pay Rate: $16
Location: Montreal QC
Job Type: Contract

Our client, a large financial institution, is looking for a Bilingual Early Stage Dialer (ESOP) for a 6-month contract working remotely and head office is in Montreal.

As a Bilingual Early Stage Dialer (ESOP) your duties will include but not be limited to:: 

  • Performing Inbound / Outbound collection calls to clients in regards to past due payments

  • Responding to inquiries regarding delinquent accounts and negotiating payment arrangements

  • Offering Hardship solutions to customers by completing risk assessments 

  • Documenting all activity details in appropriate systems

Qualifications required for the Bilingual Early Stage Dialer (ESOP):  

  • Strong BILINGUAL communication and writing skills (French/English)

  • P2 years of previous call center or customer service experience

  • Basic understanding of Consumer Collections and relevant functional procedures

  • Intermediate knowledge of Microsoft Office (Excel, Word, Outlook)

If you are interested in this opportunity, kindly send your resume in MS Word format to today!