Salary Mid-Point: $55,000
Location: Cranberry PA
Job Type: Permanent
Responsibilities of the Credit and Collections Associate
- Reducing payment delinquency by expediting resolution of unpaid accounts, proactively send payment reminders and monthly releases of dunning notices.
- Contacting customers via email and outbound calls in a professional manner while maintaining optimum customer service.
- Reviewing credit reports and analyzing credit data to determine the degree of risk in extending credit for new customers.
- Reviewing aging reports daily and identifying open accounts requiring collection efforts.
- Resolving billing discrepancies by following up with Sales and/or Billing Team.
- Assisting with the preparation of month end AR closing.
- Managing Accounts Receivables by promptly responding to customer inquiries and requests for documents.
- Updating customer master file in ERP system, entering company names and email addresses of appropriate personnel responsible for invoice receipt; Review and consolidate existence of duplicate customer accounts.
- Working with cash applications team to resolve unapplied credits or discrepancies in account.
- Processing credit card payments.
- Reviewing daily incoming cash from lockbox, ACH, and in-house checks, and assisting with the posting of payments as needed.
- Bachelor's degree in Accounting or Finance preferred.
- Minimum of 1 year of business-to-business collections experience.
- Strong ability to multi-task and meet tight deadlines.
- Must have attention to detail and accuracy.
- Strong written and verbal communication skills, problem solving and analytical skills.
- Proficiency in Microsoft Office including Excel and Word.
ABOUT IFG
IFG is a specialized firm focused on Finance, Accounting, Audit and Tax recruiting and staffing since 2005. We understand that our clients require qualified, experienced professionals for permanent/full-time opportunities, as well as, staffing for the execution of "just-in-time", short term special projects and interim/transitional staffing challenges. We place tremendous value on understanding the unique strengths and desires of the professionals we partner with and the specific needs and requirements of our clients who have trusted us with their human capital recruiting.