Pay Rate: $20
Location: Montreal QC
Job Type: Contract

Our client, a major financial institution in Canada is looking to hire a Bilingual Service Representative to their team for an initial 4-month contract. The role is currently operating on a hybrid model with the office located in Montreal. This role also has a possibility to extend or transition into a permanent role.

You will be responsible for the following duties:

  • Analyzes data and information to provide insights and recommendations
  • Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements
  • Checks and reconciles information and documentation to ensure accuracy and completeness
  • Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives
  • May function as a problem-solving resource for more junior staff, referring non-routine issues to more senior team members and/or manager

Qualifications:

  • Bilingual - French & English (able to read, write & speak)
  • 1 - 2 years of relevant experience in analytical, communication based role
  • Knowledge and experience using relevant systems and technology (Microsoft Office, Adobe PDF, OneDrive, Outlook)
  • Previous banking experience- Nice to have 

If you are qualified and interested in discussing this role in more detail, please submit your resume to Ryan Taylor at ryan@ifgpr.com.

To view other opportunities visit www.ifg-global.com

IFGPR
IFG - International Financial Group