Our client, a Top 5 Bank in Canada, is looking to hire a Business Analyst to their TPS (Treasury Payments and Solutions) Analytics team for an initial 6 month contract. This role is currently hybrid in Toronto.
- Work with the help desk management team to source the data from the system.
- Work the data that comes out of our billing system, deposit systems, product implementation system, customer service system and help desk systems data.
- Summarize the data from various systems to draw insights into productivity, efficiency and profitability.
- Determine which metrics are adequate to manage the team and produce score cards.
- Strong Excel skills (particularly Pivot Tables): 5 years
- Strong SQL skills: 5 years
- Python, Power BI, Power queries, Power automate (Nice to Have)
If you are qualified and interested in discussing this role in more detail, please submit your resume to Spencer Young at firstname.lastname@example.org.