Pay Rate: $17
Location: Winnipeg MB
Job Type: Contract

Our client, a Top 5 Bank in Canada is looking for multiple Credit Counsellors for a virtual call center position. This is an excellent opportunity for customer service professionals with previous banking experience.

As a Credit Counsellor your duties will include but not be limited to:

  • Perform outbound calls to existing clients of the bank with an overdue account
  • Negotiate payment arrangements with customers and create a repayment schedule
  • Respond to customer inquiries regarding their account balance and answer any policy related questions

 

Qualifications for the Credit Counsellor include:

  • Previous call center experience, preferably in financial services
  • Experience with credit or loans is preferred but not required
  • College or University degree is preferred
  • Proficient in MS Office Suite
  • Bilingual in French and English is preferred but not required

If you are interested in this opportunity kindly send your resume in MS Word format to Tornea Davis at tornea@ifgpr.com