Pay Rate: $17
Location: Mississauga ON
Job Type: Contract

Our client, a Top 5 Bank in Canada is looking for multiple Customer Service Representatives for a 6-month contract located in downtown Montreal. 

As a Customer Service Representative your duties will include but not be limited to: 

  • Perform Collections call to clients, respond to inquiries regarding due payments and negotiate payment arrangements.
  • Complete risk assessments, perform other related service responsibilities and offer solutions.
  • Responsible for all transaction related to customers and document all activity details in appropriate systems.
  • Follows documented policies and procedures to execute transactions, activities and processes within assigned authorities.

Qualifications for the Customer Service Representative include:

  • 2+years of experience as customer service/call center agent in collections/banking industry
  • Must be bilingual, strong French/English written and communication skills.
  • Intermediate knowledge of Excel, outlook, and word
  • Good understanding of Consumer Collections and relevant functional procedures.
  • Ability to multitask, strong communication and negotiating skills.

If you are interested in this opportunity, kindly send your resume in MS Word format to Aishwarya Maragani at Aishwarya@ifgpr.com today!

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