Pay Rate: $17
Location: Montreal QC
Job Type: Contract

Our client, a top 5 bank in Canada, is currently hiring for a new team of Customer Service Agents in Montreal, QC. This is a 6-month contract to start with an opportunity to work from home. 

As a Call Center Agent, your duties include but are not limited to:

  • Respond to inbound calls from clients, providing stellar customer service over the phone
  • Perform outbound calls to follow up on existing job tickets, as well as address outstanding account balances
  • Escalate complex issues as needed

As a Customer Service Agent, the requirements are:

  • 2-4 years of customer service experience
  • Previous experience working within a call center is an asset
  • Strong customer service and negotiation skills 
  • Bilingualism in both French and English are mandatory

If you are interested in this opportunity, kindly send your resumes in MS Word format to matthewlam@ifgpr.com today!