Pay Rate: $0
Location: Fargo ND
Job Type: Contract

Title: CRM Support Specialist

Location: Fargo

 

Responsibilities

  • Intake and triage of CRM issues – 35%
    • Solve or send to HCL to fix
  • Project Management – 25%
    • Ensure HCL completes requests timely
    • Ensure that business processes are met
      • Provide feedback to the business as needed
  • Business Analysis – 40%
    • business language into development language
    • Perform initial UAT and provide feedback to HCL
    • Look for cost drivers to reduce development costs

Qualifications

  • CRM experience - - intake and triage CRM issues
  • Strong technical and business acumen
  • Project management skills with ability to meet deadlines and deliverables
  • Bachelor degree or equivalent

For consideration, please email your resume to Jennifer@ifgpr.com with “CRM Support Specialist” in the  subject.

Other opportunities can be viewed at www.ifg-global.com