Pay Rate: $18
Location: Ottawa ON
Job Type: Contract

Our client, a Top 5 Bank in Canada is looking for multiple Bilingual Customer Service Representative for a 6-month contract, located in Ottawa. This is an exciting opportunity for customer service and call center representatives!

Please note, this role would be permanently work from home. 

As a Bilingual Customer Service Representative your duties will include but not be limited to: 

  • Perform inbound and outbound calls to existing clients in French and English to inform them of their account status 
  • Discuss loan repayment options with customers 
  • Answer customer questions regarding products and services 

Skills required for the Bilingual Customer Service Representative include: 

  • At least 1 year in a customer service-related role 
  • Previous call center experience is preferred
  • Proficient with MS Word, Excel, and PowerPoint 
  • College/University degree completed or in progress 
  • Fluent in French and English

If you are interested in this opportunity, kindly send your resume in MS Word format to christina@ifgpr.com today!