Our client, a Financial Institution in Canada, is hiring multiple Bilingual Customer Service Agents in Montreal, QC. This position is a 6 month contract to start and is a great opportunity for junior candidates looking to move into the financial industry!
As a Bilingual Customer Service Agent, your duties include:
- Receive inbound calls in regards to customer accounts and address any questions
- Ensure customer accounts are properly updated and adjustments are documented
- Work with customers in figuring out best solutions for inquiries, and escalate as needed
In order to qualify, the ideal Bilingual Customer Service Agent, will meet the following:
- 1+ years of experience working within a call centre/customer service environment
- Bilingual: Fluent in English & French
- Infectiously positive attitude preferred
- Strong written and verbal communications skills
If you are interested in this opportunity, kindly send your resumes in MS Word format to email@example.com today!