Our client, a large financial institution in Canada is looking for a Bilingual Call Center Agent for a 6-month contract, located in Halifax. This is an exciting opportunity for customer service and call center representatives!
As a Bilingual Call Center Agent, your duties will include but not be limited to:
- Perform inbound and outbound calls to existing clients in French and English to inform them of their account status
- Perform follow-up services to customers via email
- Answer customer questions regarding products and services
Skills required for the Bilingual Call Center Agent include:
- At least 1 year in a customer service related role
- Previous call center experience is preferred
- Proficient with MS Word, Excel and PowerPoint
- College/University degree completed or in progress
- Fluent in French and English
If you are interested in this opportunity, kindly send your resume in MS Word format to email@example.com today!