Our client, a Top 5 Bank in Canada is looking for multiple Bilingual Customer Service Representatives for a 6-month contract, located in Halifax, NS. This is an exciting opportunity for customer service and call center representatives!
As a Bilingual Customer Service Representative, your duties will include but not be limited to:
- Perform inbound and outbound calls to existing clients to inform them of their account status
- Perform follow-up services to emails through email
- Answer customer questions regarding products and services
- Escalate complex issues as needed to senior managers
Skills required for the Bilingual Customer Service Representative include:
- Fluent in French and English (verbal and written communication)
- 2-4 years in customer service related role
- Proficient with MS Word, Excel and PowerPoint
- College/University degree in related field
- Infectiously positive attitude and able to work in a high volume environment
If you are interested in this opportunity, kindly send your resume in MS Word format to email@example.com today!