Pay Rate: $17
Location: Mississauga ON
Job Type: Contract

Our client, a Top 5 Bank in Canada, is searching for a Bilingual Call Centre Agent in Mississauga, ON. This is a 6 month contract with a high possibility of extension!

As a Bilingual Call Centre Agent, your duties include but are not limited to:

  • Collect on over limit accounts
  • Maintain high level of customer service
  • Assist customers with referrals and payment option plans 
  • Diffuse client escalations 
  • Meet and exceed performance objectives

The successful Bilingual Call Centre Agent, will meet the following requirements:

  • Bilingual: Fluent in English & French, Mandarin or Cantonese
  • 2-4 years of financial or customer service experience 
  • Strong negotiation skills required
  • Prior experience with a financial institution 
  • Excellent verbal and written communication 

If you are interested in this opportunity, kindly send your resumes in MS Word format to priyanka@ifgpr.com today!