Pay Rate: $16
Location: Toronto ON
Job Type: Contract

Our client, a Top 5 Bank in Canada is looking for a Service Analyst for a 12-month contract, located in downtown Toronto. 

As a Service Analyst your duties will include but not be limited to:

  • Process and/or fulfill transactions, perform audit/ reconciliation activities in accordance with established priorities 
  • Identify potential risk situations and escalate to more senior team members
  • Deliver exceptional customer service that builds trust through responsive, accurate, consistent, knowledgeable and available services and support

Skills required for the Analyst, Vendor Management include: 

  • Strong customer service skills
  • Call center experience
  • Nice to have Wire Payments processing in Canadian dollars, US dollars and Sundry Foreign currencies (i.e.: EUR, GBP, CHF, etc.)

Shift Hours: 7 AM-3:30 PM or 9:30 AM - 6 PM

If you are interested in this opportunity, kindly send your resume in MS Word format, to renji@ifgpr.com today!