Salary Mid-Point: $180,000
Location: Chicago IL
Job Type: Permanent

Global Business Process Director

Position Summary:

This position supports the Company’s global initiative on continuous process improvement in the areas of Order to Cash, Requisition to Pay and Compliance.

Job responsibilities:

  • Collaborate with customers, suppliers and internal stakeholders to understand issues and solve business process problems.
  • Meet with key stakeholders, determine goals of the organization, gather and analyze data, process map and address process inefficiencies.
  • Identify areas where performance or processes can be improved and develop strategies to drive improvement.
  • Lead initiatives to drive process improvement as the company transitions to a new ERP system.
  • Work alongside multiple functional areas at the global level to ensure critical processes are working effectively.
  • Ensure all analysis is documented and appropriate paperwork and information is obtained and archived.
  • Lead process design workshops and educate internal stakeholders responsible for managing and operating business processes.


Bachelor’s degree; Strong process improvement experience (green belt certification highly preferred); Knowledge of key business processes of Order to Cash and Requisition to Pay is required; Must be proficient in using analytical programs, excel and flow-charting tools; Strong communication skills to interact with internal and external customers; Detailed-oriented, thorough and able to perform tasks in a timely manner; Strong analytical and problem-solving skills; Good interpersonal and organizational skills; ability to work independently.


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