Pay Rate: $15
Location: Toronto ON
Job Type: Contract

Our client, a large financial institution is looking for a Customer Service Representative for a 12-month contract located in Montreal, QC. This is an exciting opportunity for  Customer Service professionals! 

As a Customer Service Representative your duties will include but not be limited to:

  •  Accurately handle complex client service requests at initial point of contact 
  • Use multiple administrative systems to resolve inquiries
  • Identify opportunities and make recommendations to improve operational processes and practices 
  • Contribute to strong collaborative team meetings and building customer working relationships while providing excellent customer service 
  • Keep current with company policies, procedures and processes 
  • Meet expectations relative to productivity and accuracy 
  • Must be available Monday to Friday 8:00AM to 8:00PM 

Skills required for the Customer Service Representative include:

  • Customer service focus and skills 
  • Ability to work independently or with minimal direction, within a team 
  • Excellent communications skills (verbal and written) in English and French 
  • Ability to effectively organize, prioritize and multi-task 
  • Post-secondary education
  • Ability to work collaboratively with teams and peers 

If you are interested in this opportunity, kindly send your resume in MS Word format to Nirjah@ifgpr.com today!