Salary Mid-Point: $95,000
Location: Chicago IL
Job Type: Permanent

Credit Manager

Responsibilities Include:

-       Establish credit lines and limitations of customer accounts. 

-        Overall A/R performance for a given portfolio of customer accounts.

-        Review A/R agings with team members and resolve excessive past due transactions.

-        Minimize past due exposure, ensure adherence to payment terms while limiting bad debt, maximizing sales and building customer relationships.

-        Partner with Sales and Customer Service personnel to resolve billing disputes and customer issues adversely impacting timely collections.

-        Manage, lead, motivate and develop team members through effective leadership, coaching and training; complete performance management process, including goal setting and defining metrics.  

-        Hire, train and develop new talent for vacant positions.

-        Act as subject matter expert of SAP Collections Module and Dispute Module.

-        Support A/R management with the business process improvement design and implementations.

-        Review and approve non-chargeback credits, returns, pricing, shortages and refund checks.

-        Execute decisions for problem solving, pricing discrepancies, return goods, credit limitations, credit hold shipments, and negotiate payment settlements.   

-        Monitor the releases, cancellation, and pending orders that have been held due to credit limits and/or delinquency status.  

-        Support A/R management with key initiatives and special projects as needed.


-        Bachelor’s degree 

-        5+ years of Credit & Collections experience. .

-        2+ years of experience in a managerial or supervisory role.

-        Excellent verbal and written communication skills.

-        Strong interpersonal skills and ability to partner with Sales and Customer Service teams.

For immediate consideration, please contact: