Pay Rate: $0
Location: Naperville IL
Job Type: Contract

DAILY DUTIES
-Help Collections and Servicing in efforts to locating customers who are passed due or when mail is returned
-Skip Tracer efforts are used when we have exhausted attempts to reach customer by phone/mail
-Use the tools provided by the bank to locate phone numbers and Address
-Maintain accurate and timely information and records in banks system
-Ensure compliance with government regulations internal policies, procedures and guidelines for the purpose of audit and compliance 

MUST HAVES
-Oral & Written Communications skill 
-1-3 years of customer service experience
-Proficient PC Skills including but not limited to Microsoft excel, word access, etc. (filtering info on spreadsheets will be important in this role)
-Effectively deals with change and shifting Priorities
-Proven Ability to multi-task, Prioritize work land and mean deadlines. 

NICE-TO-HAVES
-Previous banking/FI experience/product knowledge

EDUCATION: High School

FOR IMMEDIATE CONSIDERATION, CONTACT: Tessa.Groll@ifgpr.com